(no subject)
Jul. 4th, 2009 11:46 amSummary:
Usability suffers when users type in passwords and the only feedback they get is a row of bullets. Typically, masking passwords doesn't even increase security, but it does cost you business due to login failures.
It's time to show most passwords in clear text as users type them. Providing feedback and visualizing the system's status have always been among the most basic usability principles. Showing undifferentiated bullets while users enter complex codes definitely fails to comply.
Most websites (and many other applications) mask passwords as users type them, and thereby theoretically prevent miscreants from looking over users' shoulders. Of course, a truly skilled criminal can simply look at the keyboard and note which keys are being pressed. So, password masking doesn't even protect fully against snoopers.
More importantly, there's usually nobody looking over your shoulder when you log in to a website. It's just you, sitting all alone in your office, suffering reduced usability to protect against a non-issue.